Streamlined Setup in 3 Easy Steps

We Understand – You're Busy!

Our Massage-to-Go intake procedure harmonizes your busy agenda with our commitment to practitioner safety and seamless operations. Conveniently complete these steps using your mobile device or computer. This setup process should take just a few minutes.

This initial setup is a one-time task! Following this, you can effortlessly make online bookings 24/7 at your leisure.

Already a Massage-to-Go client? Visit this link for online booking. Only for clients who have completed setup.

 
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1) Familiarize yourself with massage-to-go Guidelines

Considering the unique nature of these services, there are key details you should be aware of before booking. Click through each item to review:

  • Services Provided Are Non-Sexual In Nature

    Any advance, allusion to, or inappropriate language or behavior will result in the immediate termination of the service without the removal of payment responsibility.

    After your intake, your practitioner will step into the restroom to wash their hands. Please undress and get on the treatment table only after your practitioner has left the area where the appointment will take place.

    Space Requirements

    Services may occur in your home, office, or hotel. No matter the setting, the space must meet the requirements.

    All services must occur in a clean, clutter free area with at least three feet of space on all sides surrounding the service table. E.g. approximately a 10-foot circle, minimum.

    There must be access to a bathroom, running water, electricity, and there must be adequate heating, cooling, and ventilation on-site where services are to occur.

    There must be direct access to an exit. Services cannot occur in bedrooms, bathrooms, basements, or other areas without direct access to an exit.

    Free Of Distractions

    To allow you the space for maximum relaxation and for focus on the part of your practitioner, only the practitioner and the person actively receiving the service should be present during your appointment.

    While we understand people may have pets, children, or others on-site, they should not interfere with the practitioner’s ability to perform a service. Pets should be contained in another room/area and children should be of sufficient age to care for themselves during your service.

    Client Responsibility

    Upon initial setup, you will be going through a few steps to ensure safety, efficiency, and maximum ability to just relax when it’s time to enjoy your service!

    Providing incomplete or inaccurate information that results either in the reduction of your service time or prevents us from completing your service does not relieve the responsibility of payment for all services.

    Please review all available information on our website, in your Massage-to-Go waiver, and on your Massage-to-Go site form. While this may feel like a small initial hurdle, just remember it’s one time only, and we want you to be as informed and prepared as possible.

  • We’ll help you handle your first booking during the intake process.

    After the initial intake process, you’ll be able to book either over the phone or online through MindBody.

    Watch for a follow-up email after your intake call for more information about online booking.

  • As with all in-spa clients, we require payment information to be stored on your client profile. All payment information is securely procured and stored with the most up to date encryption technology. Payment information must be added to your profile before continuing with the setup process.

    Payments will be processed the morning 1 day prior to your service. Appointments booked within this window will be charged upon booking. If your card declines at processing, we will need updated payment information before the end of the prior business day or your appointment may be canceled.

    This payment information is subject to our cancellation policy which can be found here. Payment information is used to charge your card for services received as well as in the event of late cancellations or early termination of services.

    We do not bill health insurance for Massage-to-Go services. For insurance billing, please visit the insurance section of our website.

  • Click here for more information on additional FAQs. You can also reach out to us anytime at 541-683-3377 or contactus@thepearldayspa.com

 

2) Review & Sign Service Agreements

  • In this step you’ll review and agree to the terms of service for Massage-to-Go.

  • Already part of our client community? You’ll use your existing Mindbody account. If you’re new to The Pearl Day Spa, you’ll be prompted to create a new client profile.

  • During the process ensure that email and text notifications are activated. Our Massage-to-Go process involves automated stages, and this step guarantees you'll receive all crucial alerts via text and email.

Review & Sign
 
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3) Tell Us About Your Space

Your comfort and safety matter to us. This quick form helps us understand your space—whether it’s a home, apartment, hotel, or office—so we can tailor your service accordingly.

  • To ensure a smooth appointment, we’ll ask for a few simple details like your location type, access info, and parking—so your practitioner can arrive fully prepared.

  • For identification and safety, you’ll also be asked to upload a clear photo of yourself. This will be securely stored in your profile.